Lost speed at the table
Guests wait for a menu, wait for someone to take the order, wait for the bill. Every wait costs a tip and a return visit.
Operating layer for hospitality
Run your venue from a single screen.
Let your guests order from their own.
RMSCore is a web-first SaaS platform for restaurants, cafes, bars and hotels. Guests scan a QR — no app to install. Staff orchestrate the floor in real time. Owners see one dashboard across every branch.
Three problems every operator knows
Gap between the dining room and the kitchen
Tickets get lost, items go out at the wrong table, the kitchen never sees a real ETA. The shift manager arbitrates by phone.
No data, no leverage
Top items, load curves, waiter performance, churn — none of it gets recorded in a way an owner can act on the next morning.
What an owner gets
One stack, every venue. No app for guests, no enterprise rollout for staff.
Branch-level control
Per-venue hours, menu, delivery, branding. One owner login covers every branch; per-branch managers stay scoped to their floor.
Real-time floor
WebSocket-driven tiles for waiters, kitchen, manager. New order, ready dish, bell call — everyone sees the same state at the same second.
Flexible menu engine
Multi-level menus, dietary tags, media-rich items, sold-out toggles, branch-specific clones, drag-reorder. Sales-driven upsell suggestions on every item.
Every channel, one queue
Dine-in, takeaway, delivery, scheduled pickup, future room-service — one kitchen queue, one bill ledger, one analytics view.
Reservations that don't oversell
Sweep-line capacity check on every slot. Auto-confirm or pending. Guest self-service via QR. Pre-order from the booking flow.
Analytics you can read
Today tile on the dashboard. Full sales/load/channel breakdown. Engagement signals — scans, walkouts, unique devices. Built-in, no separate tool.
Live in four steps
No enterprise integration. A small venue goes live in a day; a chain in a week.
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01
Create your brand
Subdomain, currency, locale, timezone, logo, theme.
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02
Configure a branch
Hours, reservation policy, delivery radius, payment methods, kitchen tablets.
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03
Upload menu, print QR
Categories, items, photos, dietary tags. Print a sheet of QR stickers per table.
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04
Invite your team
One-tap invites. Pin-coded sign-in on shared waiter / kitchen tablets. Owners and managers go live the same day.
Why operators pick RMSCore
- No guest app — QR opens a web page. Works on every phone, on every OS, on day one.
- WS-driven, not polled — Status flips reach every screen in the venue within milliseconds. No refresh button.
- AI translation built in — Switch the menu and the guest UI into any supported language with one click.
- Split bill that works — Per-person or per-item. Each guest pays their own share from their own phone.
- Role-specialised UIs — Waiter zone is mobile-first. Kitchen zone is touchscreen-first. Manager zone is desk-first. Same backend, three surfaces.
- Hotel-ready — Hospitality tier brings room-service, in-room ordering and folio handoff under the same operating layer.