Independent venues
Cafes, bars, single-location restaurants. The operator IS the floor manager. Needs zero-friction onboarding and a UI that doesn't pretend to be enterprise software.
About RMSCore
We're building the operating layer hospitality has been duct-taping together for years โ POS + QR menu + QR payment + delivery + reservations + accounting + CRM โ into one platform that an independent cafe or a forty-branch chain can run from the same dashboard.
Hospitality is one of the last industries running on stacked single-purpose tools. A typical venue carries five separate vendors for the menu, the bill, the booking, the kitchen ticket and the accounting log โ none of which share a state, and most of which charge per seat.
RMSCore replaces the stack. One backend tracks the guest from QR scan to paid review. One staff app gives the waiter, the cook and the manager the data they need โ and only that. One admin gives the owner the levers to actually run the business: menu policy, pricing, branding, languages, analytics.
Web-first. SaaS-first. No app for the guest. No enterprise rollout for staff. A cafe goes live in a day; a chain in a week.
Cafes, bars, single-location restaurants. The operator IS the floor manager. Needs zero-friction onboarding and a UI that doesn't pretend to be enterprise software.
Multi-branch operators who need brand-level consistency (menu, pricing, identity) with per-branch flexibility (hours, delivery, staff). One owner login, every venue.
Boutique hotels with an on-site restaurant and room-service. Hostels with a coffee bar. All-inclusive properties with a single shared kitchen serving rooms and the dining room from one queue.
The guest never installs anything. We pay a small UX tax for that and we think it's the right trade. App-install friction kills more orders than any UX polish recovers.
Polling is forbidden inside the venue. Orders, items, reservations, requests and table state all flip through a single WebSocket plane per role. The kitchen sees a new ticket the moment the guest taps Send.
A waiter on a phone and a cook on a touchscreen monitor need different surfaces. We ship three: mobile-first /waiter, KDS-style /kitchen, desk-first /manage. Same backend, three lenses.
Every string on the platform is keyed and translatable. AI-assisted bulk translation ships with the product so a new language is hours of editorial review, not weeks of catalogue work.